It should be noted that these booking conditions form
part of the booking form referred to in the WILDCAT
ADVENTURES website and shall be deemed to constitute
part of the contract between WILDCAT ADVENTURES LTD
4 Marschal Court Stirling UK FK7 7UY Company No. 185682
("WILDCAT ADVENTURES" / "The Company"
/ "We" ) and the applicant ("Participant(s)"
/ "You" / "He") named in the foregoing
booking form. Acceptance of the booking is therefore
subject to the following terms and conditions. The contract
and all matters arising from it are subject to Scottish
Law and the exclusive jurisdiction of the Scottish Courts.
is understood to be any event (but not limited to) such
as act or threat of war, civil or political unrest,
terrorist activity, industrial dispute, unavoidable
technical problems with transport, flood, volcanic activity,
fire, adverse weather conditions, act of God, natural
or nuclear disaster.
2.BOOKING. A booking will only be constituted
by the return of a completed booking form accompanied
by a remittance applicable to the participant(s) selected
tour/expedition as advised by the company. The balance
of the price of the tour/expedition and equipment hire
shall be required to be in the hands of the company
not later than 90 days before the commencement date
of the tour/expedition. The company reserves the right
to levy an administrative charge in respect of late
bookings. Should the balance not be paid by the due
date, WILDCAT ADVENTURES reserves the right to cancel
the reservation and no refund will be made. We reserve
the right to refuse any Booking at our discretion.
3.IF PARTICIPANT(S) CANCEL. All cancellations
must be received IN WRITING at WILDCAT ADVENTURES office
and will be effective from the date of RECEIPT of the
cancellation letter. In this event, the following terms
will apply; Participant(s) deposit is non-refundable
irrespective of when you cancel. Bookings cancelled
before the expiry 90 days the company will refund all
sums paid less deposits paid. Any bookings cancelled
more than 60 days before the commencement of the tour/expedition
shall be entitled to return of 50% of the total tour/expedition
price (if paid) less the deposits and any bookings cancelled
less than 60 days before commencement of the tour/expedition
shall forfeit all sums paid. Exceptions to this policy
will not be made for any reason, including weather,
or personal emergencies. Cancellation insurance is recommended.
Bookings are non transferable. There is no refund for
arriving late or leaving a tour/expedition early. In
any of the above events there will be an additional
administrative charge of £50 per applicant (if
any amount over and above the deposits paid).
4.CANCELLATION OF THE TOUR/EXPEDITION BY WILDCAT
ADVENTURES. The company shall use its best endeavours
to ensure that there are no cancellations but reserve
the right to cancel the tour/expedition should the minimum
number of persons as stipulated within the tour/expedition
details not be achieved by 60 days before commencement
of the tour/expedition, or agree to continue with modifications
and/or payment of a supplement. In that event all sums
paid by the applicant shall be refunded less an administrative
charge of £50 per applicant. It is understood
that a "Force Majeure" shall constitute a
sufficient reason for the company to cancel the tour/expedition.
In the event that Wildcat Adventures cancels the tour/expedition
as a result of a "Force Majeure", no refund or compensation
will be made. If the tour/expedition is cancelled, the
company is not responsible for additional expenses incurred
by you in preparing for the trip (this includes but
is not limited to non-refundable air/ferry/bus/train
tickets, travel monies, accommodation payments, insurances/visa/passport/medical
fees, gear expenses).
5.PRICE GUARANTEE. Prices stated in the WILDCAT
ADVENTURES website are per person. Prices do not include
air fares. The information provided in the WILDCAT ADVENTURES
website attempts as far as possible to provide details
of the tour/expedition undertaken, its duration, route
and nature and details of accommodation and food. Further
details will be provided to the applicant as it becomes
known to the company, but if the applicant becomes aware
at any stage that the information does not coincide
with the understanding of the position the onus will
be upon the applicant to intimate their intention to
cancel the booking in WRITING before the 90 day period
before referred to.
6.SURCHARGES. WILDCAT ADVENTURES will absorb
any increase in costs to the tour/expedition up to 2%
of the total applicable. If currency fluctuations or
Government action affects Fuel / Port / Border Taxes,
Transport costs, dues, taxes then WILDCAT ADVENTURES
reserves the right to pass it on to the participant(s).
If the increase is more than 8% of the tour/expedition
price participant(s) will be entitled to cancel and
receive a full refund. Any surcharge will not be applied
less than 30 days prior to departure.
7.TRAVELLING AS A SINGLE. Tour/expedition prices
are based on double occupancy. If you request a single
room you will be charged a single supplement regardless
of when you book. However due to some of the remote
areas visited, single rooms are limited and therefore
subject to availability. WILDCAT ADVENTURES will endeavour
to pair up an applicant travelling as a single requesting
to share a room with another member of the tour/expedition.
Please refer to the individual tour/expedition details
for the single room supplement.
8.INSURANCES. It is a condition of joining the
tour/expedition, and the responsibility of the applicant
to ensure that they are adequately insured against medical
and personal risks covering the tour/expedition and
must be valid for the activities the applicant is participating
in while on tour/expedition, including repatriation,
ambulance and air rescue and trip cancellation. In the
event that the participant does not have suitable insurances
the participant will be asked to leave the tour/expedition
and no refund will be made.
9.COMPLAINTS. Wildcat Adventures is responsible
for supplying with reasonable care and judgement the
tour/expedition as detailed and to a reasonable standard.
If during the tour/expedition, you have a complaint
please discuss the matter immediately with the tour/expedition
leader who will take the appropriate action. Should
you be dissatisfied with the result and feel that it
has severely affected your enjoyment of the tour/expedition
please write to WILDCAT ADVENTURES within 28 days of
your return. We will respond within the same period
and endeavour to resolve the matter to our mutual satisfaction.
10.ITINERARY CHANGES. Wildcat Adventures publishes
its tour details in good faith. The Company reserves
the right to alter the route as conditions prevail to
accommodate changes in political environment, weather,
terrain and physical condition of participant(s). The
leader's decision is final.
11.TRAVEL DOCUMENTS / MEDICAL REQUIREMENTS. The
applicant confirms that he considers himself medically
fit to participate in the tour/expedition and that no
warranty has been given by the company as to the medical
condition of the applicant. Any information provided
by the company in relation to travel details or requirements
in respect of passports, visas, permits, licences, vehicle
registration documents, vaccinations or other requirement
which should be required is provided on a voluntary
basis and is not to be relied upon by the applicant.
It is the participant(s) responsibility to obtain all
necessary travel documents, medical advice, and vaccinations
for the tour/expedition. WILDCAT ADVENTURES accepts
no responsibility whatsoever in the event that these
requirements not being met prior to departure.
12.INJURY TO SELF / DAMAGED VEHICLE. Participant(s)
are responsible for any passengers being carried in
In the event of the participant(s) vehicle experiencing
a mechanical failure the participant is responsible
for all costs associated with the repair of the vehicle.
In the event of an accident where the participant(s)
or their vehicle is no longer able or fit to continue
with the tour/expedition WILDCAT ADVENTURES reserves
the right to ask the participant(s) to leave the tour/expedition
immediately at their expense. The participant(s) must
arrange to have their vehicle repatriated at their cost.
No refund for unused portions of the tour/expedition
will be made.
It is expressly confirmed that the company cannot accept
responsibility for any loss or injury to the applicant
arising directly through failure by the applicant or
of machinery provided by the applicant but shall be
responsible only in the event that the loss or injury
to the applicant has been directly occasioned by an
error by the company or on its behalf by its representative.
Applicants travelling within vehicles run by the company
shall have passenger liability insurance in the normal
manner. You are recommended to insure yourself against
any possible risk which you may incur within the tour/expedition.
The company shall also not be liable for damages in
the event of cancellation of the tour/expedition in
relation to any foregoing matter as specified herein.
13.PRICING & EXCLUSIONS. Please refer to
the individual tour/expedition details for specific
inclusions and exclusions. The following items are NOT
included in the tour/expedition price; Entry to sightseeing
and historical sites (except where stated); any insurances
to include but not limited to repatriation, cancellation,
personal travel, breakdown cover, motor insurance; visas/medical/passport/port/border
fees; vehicle documentation/repairs, fuel, tolls, fines,
penalties; all pre/post tour accommodation/transportation
fees; all items of personal nature, meals (except where
stated), drinks, snacks, optional excursions, other
extras; all other items not specified in the tour/expedition
14.PAYMENT PROTECTION. All eligible payments
are held in special trust account in accordance with
the Package Travel, Package Holidays and Package Tours
15.TOUR/EXPEDITION MEETING POINT. It is the responsibility
of the Participant(s) to meet at the time and designated
start point. Participant(s) failing to connect with
the tour/expedition group or support vehicle are liable
for their own expenses to catch up with the tour/expedition.
16.DELAYS / CHANGES WHILST ON TOUR/EXPEDITION. WILDCAT
ADVENTURES cannot be held responsible for any delays
or changes to the tour/expedition itinerary due to unforeseen
accidents, disruptions, or changes to but not limited
to ferry schedules, border crossings, and changes to
accommodation while on tour/expedition whether caused
by a "Force Majeure" beyond the control of
WILDCAT ADVENTURES. Any additional expenses incurred
by Participant(s) through delays, disruptions due to
"Force Majeure", or accidents will be borne
by the Participant(s). In the event of delays or changes
to the tour/expedition itinerary there is no refund
for unused portions of the trip.
17.LOCAL LAWS & CUSTOMS. Participant(s) must
abide by all local laws and customs of the countries
visited. In the event that the participant(s) are stopped
or detained by local authorities the consequence of
this remains the participant(s) responsibility. WILDCAT
ADVENTURES are not obliged to unduly delay any part
of the tour/expedition. Participant(s) may rejoin the
tour/expedition at any time providing they are fit and
their vehicle is roadworthy. If you commit an illegal
act WILDCAT ADVENTURES will cease to have any responsibility
to or for you.
18. MOTOR BIKE HIRE
/ RENTAL CONDITIONS
Motor Bike ("bike") Hire / Rental is available
to participants joining us on our Morocco tours. The
Bike hire is strictly for the use on a Wildcat Adventures
It is the hire's responsibility
to become familiar with the hire company's bike hire
/ rental conditions. Wildcat Adventures provides
the bike hire / rental conditions (Item 18 and its sub
good faith but without any responsibility whatsoever
on the part of Wildcat Adventures.
The bike hire company reserves the right to alter
or change its bike hire / rental conditions.
18a) RESERVING YOUR HIRE BIKE: On receipt of
your Morocco tour booking Wildcat Adventures will place
an option on the bike of choice on the participant's
behalf with our BMW partner in Spain ("bike hire
company"). The participant (hirer) will then receive
instructions and contact details to enable him/her to
secure the bike with a deposit. The deposit is to be
sent directly to the bike hire company.
18b) BIKE HIRE PAYMENTS: All bike
hire payments(deposits, balance, including damage deposit),
arrangements, procurement etc are to be made directly
with the bike hire company.
Wildcat Adventures Tour payments are separate
from the Bike Hire payments. The Tour payments constitute
a separate contract between Wildcat Adventures and the
participant and are subject to the Wildcat Adventures
18c) BIKE HIRE DEPOSIT: 20% of
the total hire cost is required to be sent to the bike
hire company at time of booking to secure the bike.
The deposit may be paid by bank transfer or Credit Card.
The final balance is due one month prior
to bike collection and can be paid in cash Euros or
Credit Card. If a bank transfer method is used to pay
the balance then this will have to be initiated in advance
to ensure receipt of payment prior to collection.
A damage deposit of € 1,500 (Euros)
will be collected at the point of collection or in advance
if using bank transfer for payment.
The damage deposit of € 1,500 (Euros)
will be refunded upon return of the undamaged motorcycle
at the end of the tour.
18d) IN THE EVENT OF A BREAKDOWN OR
ACCIDENT OF A HIRE BIKE: In the event of a breakdown
or accident causing damage to the hire bike and the
bike becomes unrideable, then every effort will be made
by the bike hire company to arrange for a replacement
bike to be delivered to our location in Morocco. The
bike hire company cannot guarantee they will always
be able to supply you with a replacement bike. In the
event the hire bike cannot be repaired or replaced the
lost hire days will be credited to the hirer for future
hire. Wildcat Adventure's Booking Conditions will apply
"In the event of an accident where
the participant(s) or their vehicle is no longer able
or fit to continue with the tour/expedition WILDCAT
ADVENTURES reserves the right to ask the participant(s)
to leave the tour/expedition immediately at their expense.
No refund for unused portions of the tour/expedition
will be made."
As with riders riding their own bikes,
Wildcat Adventures will endeavour to assist in arranging
the recovery of a failed or damaged hire bike and its
hirer & pillion to the nearest garage in Morocco
for vehicle repair. If necessary, we will assist in
the recovery of the hirer & pillion to the ferry
at Tangier. In the unlikely event that these services
become necessary in Morocco, the hirer will be responsible
for all recovery/repair and associated costs incurred
such as accommodation, meals, telephone charges, etc*.
Wildcat Adventures cannot be held responsible
for the hirer returning the hire bike out with the bike
hire contract period and any associated costs.
18e) BIKE HIRE CONTRACT : The bike
hire contract will be strictly between the hirer and
the bike hire company. The participant will abide by
the bike hire company's Rider Obligations & Hire
Wildcat Adventures will not be party to
the bike hire contract.
18f) DOCUMENTS REQUIRED TO SECURE A
BIKE HIRE: The hirer must have a full motorbike
driver's licence, valid passport. It is the hirer's
responsibility to bring all necessary paperwork and
to ensure the appropriate insurance is in place for
the period and countries the hire bike will be used
while on tour with Wildcat Adventures.
18g) CANCELLATION OF THE BIKE HIRE
CONTRACT: If the hirer decides to cancel the bike
hire contract, all cancellation fees for the hire of
the bike will be applied by the bike hire company and
paid directly to the bike hire company by the hirer
and are as follows:
Cancellation of the hire bike more than
60 days prior to tour start date the deposit will be
refunded in full.
Cancellation of the hire bike less than
or equal to 60 days prior to tour start date the hirer
will lose the deposit.
A participant cancelling their place on
a Wildcat Adventures Tour is subject to the Wildcat
Adventure's Booking Conditions stated in Item 3. These
conditions remain independent of the Bike Hire Contract.
19.CONTRACT ACCEPTANCE. By their
acceptance hereof the applicant agrees and accepts that
he has read and understood the terms of these booking
conditions and agrees to be bound by same. The participant(s)
agrees to accept the tour/expedition leader's authority
and decisions during the tour/expedition. The tour/expedition
leader reserves the right to ask you to leave the tour/expedition
if in the leader's opinion your health or conduct endangers
other members of the tour/expedition or progress of