CONDITIONS
OF BOOKING
Revised 19 March 2008
It should be noted that these
booking conditions form part of the booking form referred
to in the WILDCAT ADVENTURES website and shall be deemed to
constitute part of the contract between WILDCAT ADVENTURES
LTD and the applicant named in the foregoing booking form.
Acceptance of the booking is therefore subject to the following
terms and conditions.
1.A booking will only be constituted by the
return of a completed booking form accompanied by a remittance
for a minimum sum of £300 or the total cost of the holiday
as advised by the company. The balance of the price of the
holiday and equipment hire shall require to be in the hands
of the company not later than 90 days before the commencement
date of the tour. The company reserves the right to levy an
administrative charge in respect of late bookings. Should
the balance not be paid by the due date, WILDCAT ADVENTURES
reserves the right to cancel the reservation and no refund
will be made.
2. All cancellations must be received IN WRITING
at our office and will be effective from the date of RECEIPT
of the cancellation letter. In this event, the following terms
will apply; Bookings cancelled before the expiry 90 days the
company will refund all sums paid less deposit paid. Any bookings
cancelled more than 60 days before the commencement of the
tour shall be entitled to return of 50% of the total holiday
price (if paid) less the deposit and any bookings cancelled
less than 60 days before commencement of the tour shall forfeit
all sums paid. Exceptions to this policy will not be made
for any reason, including weather, or personal emergencies.
There is no refund for arriving late or leaving a tour early.
In any of the above events there will be an additional administrative
charge of £25 per person (if any amount over and above
the deposit has been paid).
3.Cancellation of the tour. The company shall
use its best endeavours to ensure that there are no cancellations
but reserve the right to cancel the tour should the minimum
number of persons as stipulated within the tour details not
book tours by 56 days before commencement of the tour, or
agree to continue with modifications or a reduced group surcharge.
In that event all sums paid by the prospective customer shall
be refunded less an administrative charge of £25 per
person. It is understood that any event or act of war, civil
or political unrest, flood, general act of God, or other force
majeure shall constitute a sufficient reason for the company
to cancel the tour. The company is not responsible for additional
expenses incurred by you in preparing for the trip (e.g. non-refundable
air tickets, visa fees if applicable, gear or medical expenses)
4.Price Guarantee. Prices stated in the WILDCAT
ADVENTURES website are per person. Prices do not include air
fares. The information provided in the WILDCAT ADVENTURES
website attempts as far as possible to provide details of
the tour undertaken, its duration, route and nature and details
of accommodation and food. Further details will be provided
as known to the company, but if the applicant becomes aware
at any stage that the information does not coincide with the
understanding of the position the onus will be upon the applicant
to intimate their intention to cancel the booking in WRITING
before the 90 day period before referred to.
5.Travelling as a single. Our prices are based
on double occupancy. If you require a single room you will
be charged a single supplement regardless of when you book.
However due to some of the remote areas visited, single rooms
are limited and therefore subject to availability. Please
refer to the individual tour details for the Single room supplement.
6.Insurance. It is a condition of joining our tours, and the
responsibility of the applicant to ensure that they are adequately
insured against medical and personal risks covering the tour,
including repatriation, ambulance and air rescue and trip
cancellation.
7. If during the holiday, you have a complaint
please discuss the matter immediately with the tour leader
who will take the appropriate action. Should you be dissatisfied
with the result and feel that it has severely affected your
enjoyment of the holiday please write to us within 28 days
of your return. We will respond within the same period and
endeavour to resolve the matter to our mutual satisfaction.
8.It is expressly confirmed that the company
cannot accept responsibility for loss or injury to the applicant
arising directly through failure by the applicant or of machinery
provided by the applicant but shall be responsible only in
the event that the loss or injury to the applicant has been
directly occasioned by an error by the company or on its behalf
by its representative. Applicants travelling within vehicles
run by the company shall have passenger liability insurance
in the normal manner. You are recommended to insure yourself
against any possible risk which you may incur within the tour.
The company shall also not be liable for damages in the event
of cancellation of the tour in relation to any foregoing matter
as specified herein. The Company reserves the right to alter
the route as conditions prevail to accommodate changes in
political environment, weather, terrain and physical condition
of participants. The leader's decision is final.
9.By their acceptance hereof the applicant agrees
and accepts that he has read and understood the terms of these
booking conditions and agrees to be bound by same. The applicant
also confirms that he considers himself medically fit to participate
in the tour and that no warranty has been given by the company
as to the medical condition of the applicant. Any information
provided by the company in relation to travel details or requirements
in respect of passports, visas, vaccinations or other requirement
which should be required for trips outwith the U.K. is provided
on a voluntary basis and is not to be relied upon by the applicant.
10.Sight seeing/ historical sights. Entry to
many of these are free, however where a charge is applicable
the customer is liable to pay.
11.Payment protection All eligible payments
are held in special trust account in accordance with the EU
package holiday directive.
12.It is the responsibility of all applicants
to meet at the time and designated start point. Participants
failing to connect with the courtesy vehicle are liable for
their own expenses to catch up with the tour.
13. Delays in the Journey. We cannot be held responsible for
any unforeseen delays in your flights prior to, during, or
after the tour including ferry crossings while on tour, whether
caused by weather or other unforeseen circumstances. In the
event of a delay you will be responsible for providing your
own meals and accommodation.